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SHIPPING & RETURNS

Shipping Policy

At The Healthy Beauty Hub, we are committed to delivering our premium skincare and nutraceutical products directly to your door, ensuring you enjoy our range from the comfort of your home. Please find below our detailed shipping policy:

  • Domestic Shipping within Australia: A shipping fee of $10 applies to all orders shipped within Australia. We strive to dispatch your products promptly, ensuring they reach you in the shortest time possible.

  • Shipping to New Zealand: For our valued customers in New Zealand, a shipping fee of $20 will be applied to your orders. We understand the importance of receiving your products timely and work closely with our shipping partners to minimize delays.

Please note, shipping fees are non-refundable and we do not currently offer international shipping beyond New Zealand for our skincare and nutraceutical products.

Returns Policy

Your satisfaction is our priority at The Healthy Beauty Hub. However, due to the nature of our products, we have outlined a specific returns policy to ensure clarity and satisfaction for all our customers:

  • Change of Mind: We understand that shopping online can be challenging. However, we do not accept returns for change of mind. We encourage you to review your selection carefully before finalizing your purchase.

  • Allergic Reactions: Your health and well-being are of utmost importance to us. If you experience an allergic reaction to any of our products, we invite you to reach out to Monique at hello@thehealthybeautyhub.com. We will consider return requests on a case-by-case basis once you have consulted with Monique, ensuring that our products are safe and suitable for your use.

  • Online Courses: Please be advised that all sales for online courses are final. We do not offer refunds for these digital products. Before purchasing, we recommend reviewing the course details thoroughly to ensure it meets your needs and expectations.

Final Notes

The Healthy Beauty Hub reserves the right to update this Shipping and Returns Policy as necessary. We recommend reviewing this policy periodically to stay informed of any changes. Your continued use of our services following any updates signifies your acceptance of our terms.

Should you have any questions or concerns regarding our shipping and returns policy, please do not hesitate to contact us at hello@thehealthybeautyhub.com. Our team is here to assist you with any queries you may have, ensuring a seamless and satisfying shopping experience with The Healthy Beauty Hub.

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