Privacy Policy
Privacy Policy for The Healthy Beauty Hub
Last Updated: 6th February 2024
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At The Healthy Beauty Hub, protecting the privacy and security of our clients' information is paramount. This Privacy Policy outlines our practices concerning the collection, use, and protection of personal information gathered during face-to-face consultations, through our website (www.thehealthybeautyhub.com), and via our social media channels, in compliance with the privacy laws applicable in New South Wales (NSW), Australia.
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Information Collection
Face-to-Face Consultations: We collect personal and health-related information directly from our clients. This includes contact details and sensitive information such as health history, dietary habits, and medical conditions, in adherence to the Health Records and Information Privacy Act 2002 (NSW).
Website: When clients schedule appointments, make inquiries, or subscribe to our newsletter through our website, we may collect personal information such as names, email addresses, phone numbers, and any other information provided through our contact forms. Our website does not knowingly collect any personally identifiable information from children under the age of 16.
Social Media: Interactions on our social media profiles may lead to the collection of information you choose to disclose to us, such as comments, messages, and ‘likes’.
Usage of Information
The information we collect is primarily used to provide naturopathic, nutritional, and skin therapy services, process appointments, respond to inquiries, and improve our services. With your consent, we may also use your contact information to inform you about our services, special offers, and updates.
Disclosure of Information
Your personal information will not be sold, rented, or traded to third parties. It may be disclosed to third-party service providers who perform services on our behalf (e.g., appointment scheduling, online dispensary). These providers are contractually obliged to maintain the confidentiality and security of your information.
Information may be disclosed if required by law or if it's necessary to protect the rights, property, or safety of our practice, our clients, or the public.
Security of Personal Information
We are committed to ensuring the security of your personal information. We employ physical, electronic, and managerial procedures to safeguard the information we collect and protect it from unauthorized access, alteration, or disclosure.
Accessing Your Information
You have the right to request access to your personal information that we hold and to request corrections if necessary. Please contact us using the details provided below for such requests.
Consent
By using our face-to-face services, our website, and engaging with our social media profiles, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Compliance and Professional Standards
The Healthy Beauty Hub operates under the guidance of the Australian Traditional Medicine Society (ATMS) and adheres to their Code of Conduct. As naturopaths fall under the category of "Unregistered Health Practitioners" in NSW, we also adhere to the state's Code for Unregistered Health Practitioners, ensuring ethical and professional conduct.
Disclaimer
The content provided by The Healthy Beauty Hub is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare professional for health-related issues.
Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review the policy regularly.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at hello@thehealthybeautyhub.com.
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